@import url('https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;450;500;550;600;650;700&family=Manrope:wght@400;500;600;650;700;750;800&display=swap');
:root{--forest:#173f35;--green:#307c1d;--accent:#d3e8ba;--paper:#f6f7f2;--ink:#233a33;--muted:#738078;--line:#e3e8df;--white:#fff;--radius:20px}
*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font-family:'DM Sans',system-ui,sans-serif;font-size:17px;line-height:1.6}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}a:focus-visible,button:focus-visible{outline:3px solid #8cae73;outline-offset:4px}h1,h2,h3{font-family:'Manrope',system-ui,sans-serif;line-height:1.25;margin:0}h1{font-size:34px;letter-spacing:-1.3px;font-weight:650}h2{font-size:21px;letter-spacing:-.6px;font-weight:650}h3{font-size:16px;font-weight:650}p{margin:0}small,.muted{color:var(--muted)}.eyebrow{text-transform:uppercase;letter-spacing:2px;font-size:13px;font-weight:700;color:var(--green)}.logo-crop{position:relative;aspect-ratio:2.8/1;overflow:hidden;mix-blend-mode:multiply;width:100%}.logo-crop img{position:absolute;width:125%;max-width:none;top:50%;left:50%;transform:translate(-50%,-50%)}
.sidebar{position:fixed;inset:0 auto 0 0;width:238px;background:#edf1e8;padding:32px 22px;display:flex;flex-direction:column;border-right:1px solid var(--line);z-index:10}.sidebar .logo-crop{width:170px;margin:0 auto 20px}.brand-caption{text-align:center;margin-bottom:42px;color:var(--forest);font-size:15px;letter-spacing:2px}.nav-label{font-size:13px;letter-spacing:1.6px;text-transform:uppercase;color:#8b978b;margin:22px 12px 9px}.nav-link{display:flex;align-items:center;gap:12px;padding:12px 14px;margin-bottom:5px;border-radius:12px;color:#617161;font-weight:550}.nav-link.active{background:var(--forest);color:white;box-shadow:0 5px 13px #173f3515}.nav-link:hover:not(.active){background:#e1e9d9}.nav-symbol{width:20px;text-align:center;font-size:19px}.sidebar-bottom{margin-top:auto;padding:18px 12px 0;border-top:1px solid #d8e1d1;font-size:14px;color:#7a8876}.app-main{margin-left:238px}.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:22px 42px;border-bottom:1px solid var(--line);background:#ffffffa6}.topbar-label{font-size:15px;color:var(--muted)}.account{display:flex;align-items:center;gap:10px}.avatar{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:#dcebcf;color:var(--forest);font-weight:700}.account-name{font-size:15px;font-weight:650}.account-role{font-size:13px;color:var(--muted)}.logout{border:0;background:none;font-size:14px;color:var(--muted);padding:8px}.content{max-width:1460px;margin:auto;padding:36px 42px 48px}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:28px}.page-heading p{margin-top:8px;color:var(--muted)}.page-heading .eyebrow{display:block;margin-bottom:10px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:10px;border:1px solid transparent;padding:11px 18px;border-radius:11px;background:var(--forest);color:white;font-weight:600;font-size:15px;line-height:1.5;transition:background .15s,transform .15s}.btn:hover{background:#246044;transform:translateY(-1px)}.btn-light{background:white;border-color:var(--line);color:var(--ink)}.btn-light:hover{background:#f0f5eb}.btn-danger{background:#fff2ed;color:#a65337;border-color:#f0dbd2}.btn-small{padding:7px 12px;font-size:14px}.btn-full{width:100%}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:28px}.stat{border:1px solid var(--line);background:white;border-radius:var(--radius);padding:22px;position:relative}.stat.dark{background:var(--forest);color:#fff;border-color:var(--forest)}.stat.dark .stat-label,.stat.dark small{color:#b9cebf}.stat-label{font-size:15px;color:var(--muted)}.stat-value{font-family:Manrope,sans-serif;font-size:35px;font-weight:600;line-height:1.25;letter-spacing:-1px;margin:12px 0 5px}.stat small{font-size:13px}.stat-symbol{position:absolute;right:20px;top:18px;color:#8daa76;font-size:22px}.panel{background:white;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}.panel-pad{padding:26px}.panel-head{padding:23px 26px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);gap:12px}.panel-head small{display:block;margin-top:4px}.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:18px 26px;background:#fcfdf9;border-bottom:1px solid var(--line)}.toolbar input:not([type=checkbox]){flex:1;min-width:140px}.toolbar select{width:auto}.field{margin-bottom:20px}.field label{display:block;font-size:15px;font-weight:600;margin-bottom:7px}.field small{display:block;margin-top:6px;font-size:14px}.input,input:not([type=checkbox]):not([type=radio]),select,textarea{width:100%;border:1px solid #dfe5dc;border-radius:10px;padding:11px 13px;background:white;color:var(--ink);outline:none;transition:border .15s,box-shadow .15s}input:focus,select:focus,textarea:focus{border-color:var(--green)!important;box-shadow:0 0 0 3px #307c1d14}textarea{min-height:130px;resize:vertical}.toolbar input,.toolbar select{font-size:15px;padding:9px 12px}.check{display:flex;align-items:center;gap:8px;font-size:15px;color:var(--muted)}input[type=checkbox]{accent-color:var(--green)}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:18px}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left}th{font-size:13px;text-transform:uppercase;letter-spacing:1px;color:#839082;background:#fafcf7;padding:13px 22px;font-weight:600}td{padding:19px 22px;border-bottom:1px solid #edf0e9;font-size:15px;vertical-align:middle}tr:last-child td{border-bottom:0}.ticket-title{font-weight:600;font-size:16px;display:block}.ticket-title:hover{color:var(--green)}.ticket-meta{font-size:13px;color:var(--muted);margin-top:4px}.code{color:var(--green);font-size:14px;font-weight:600}.badge{display:inline-flex;align-items:center;gap:6px;font-size:13px;font-weight:600;white-space:nowrap;border-radius:30px;padding:5px 10px;background:#eaf1e4;color:#567644}.badge::before{content:'';width:5px;height:5px;border-radius:50%;background:currentColor}.badge-new{background:#edf1f4;color:#647686}.badge-assigned{background:#ebf0fa;color:#5a7196}.badge-waiting{background:#fbf2df;color:#a57b2f}.badge-resolved{background:#e6f4ee;color:#308369}.badge-closed{background:#f0f1ec;color:#7a8373}.priority{font-size:14px;color:#69786c}.priority-high{color:#ad6044}.priority-medium{color:#9b863e}.empty{text-align:center;padding:64px 24px;color:var(--muted)}.empty .empty-symbol{font-size:34px;color:#73965c;margin-bottom:14px}.empty h3{color:var(--ink);margin-bottom:8px}.pagination{display:flex;justify-content:space-between;gap:12px;padding:18px 26px;font-size:14px;color:var(--muted)}.alert{padding:14px 18px;border-radius:12px;background:#e7f2df;color:#42623b;margin-bottom:22px;font-size:15px}.alert-error{background:#fff0ea;color:#a35940}.alert ul{margin:0;padding-left:16px}.split{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:22px;align-items:start}.stack>*+*{margin-top:20px}.ticket-intro{padding:26px;border-bottom:1px solid var(--line)}.ticket-intro h2{margin:10px 0 14px}.prose{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.85;font-size:16px}.attachments{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}.attachment{border:1px solid var(--line);border-radius:8px;background:#f9fbf6;padding:7px 10px;font-size:14px;overflow-wrap:anywhere}.attachment:hover{border-color:#8cab76}.message-list{padding:24px}.message{margin-bottom:22px;display:flex;gap:12px}.message .avatar{flex-shrink:0;width:32px;height:32px;font-size:15px}.message-box{background:#f7f9f3;border:1px solid #e8eddf;border-radius:0 14px 14px;padding:16px;flex:1;min-width:0}.message.admin .message-box{background:#edf4e7}.message-heading{display:flex;gap:10px;justify-content:space-between;margin-bottom:10px;font-size:14px}.message-heading time{color:var(--muted);font-size:13px}.message-kind{font-size:12px;text-transform:uppercase;letter-spacing:1px;color:#688455;margin-bottom:7px}.reply-form{padding:24px;border-top:1px solid var(--line)}.detail-row{display:flex;justify-content:space-between;gap:12px;font-size:15px;margin-top:15px}.detail-row span:first-child{color:var(--muted)}.detail-row strong{text-align:right;font-weight:550}.timeline{list-style:none;padding:0;margin:18px 0 0}.timeline li{position:relative;border-left:1px solid #dce6d2;margin-left:5px;padding:0 0 18px 16px;font-size:14px;overflow-wrap:anywhere}.timeline li:before{content:'';position:absolute;top:6px;left:-4px;background:#88a977;width:7px;height:7px;border-radius:50%}.timeline small{display:block;font-size:12px;margin-top:4px}.solution{background:#f0f6e9;border:1px solid #dceacb;border-radius:14px;padding:20px;margin:24px}.solution h3{margin-bottom:10px}.solution small{display:block;margin:12px 0}.form-actions{display:flex;gap:10px;justify-content:flex-end;align-items:center;margin-top:12px}.guidance{background:var(--forest);color:white;border-radius:var(--radius);padding:28px}.guidance p{color:#c8d8c5;font-size:15px;margin-top:14px}.guidance ol{padding-left:17px;line-height:2.3;font-size:15px;color:#d4e1cd}.report-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px}.bar-row{display:grid;grid-template-columns:1fr auto;gap:6px;margin:18px 0}.bar-track{grid-column:1/-1;background:#edf1e8;height:7px;border-radius:20px;overflow:hidden}.bar-fill{height:100%;background:#85a96b;border-radius:20px}.report-note{font-size:14px;color:var(--muted);margin:16px 0 24px}.users-grid{display:grid;grid-template-columns:1fr 330px;gap:22px}.user-entry{border-bottom:1px solid var(--line);padding:20px 26px}.user-entry:last-child{border:0}.user-entry summary{cursor:pointer;display:flex;gap:12px;align-items:center}.user-entry form{margin-top:18px}.footer-note{text-align:center;margin-top:35px;font-size:13px;color:#94a18d}.login-page{display:flex;min-height:100vh;align-items:center;justify-content:center;padding:24px;background:#f5f6f3}.login-background{position:fixed;inset:0;overflow:hidden;pointer-events:none;background:#f5f6f3}.login-card{position:relative;display:grid;grid-template-columns:1fr 1fr;width:900px;max-width:100%;border-radius:28px;background:white;overflow:hidden;box-shadow:0 24px 80px #183a3226}.login-brand{background:linear-gradient(145deg,#e0ebd9,#b4cea5);padding:56px 42px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;position:relative;overflow:hidden}.login-brand:before{content:'';position:absolute;width:350px;height:350px;top:-210px;right:-190px;border:1px solid #307c1d25;border-radius:50%;box-shadow:0 0 0 35px #307c1d09,0 0 0 70px #307c1d06}.login-brand .logo-crop{margin-bottom:38px}.brand-line{width:38px;height:3px;background:var(--green);border-radius:20px;margin-bottom:22px}.login-brand h1{font-weight:500;font-size:42px}.login-brand .tagline{font-size:16px;font-weight:550;margin-top:14px}.login-brand .description{font-size:15px;color:#405b43;margin-top:18px;max-width:260px;line-height:1.9}.login-form{padding:54px 46px}.login-form .login-intro{font-size:16px;color:#708078;margin-bottom:30px}.login-form .btn{background:var(--green);padding:13px}.login-form .btn:hover{background:#286819}.login-footer{font-size:14px;color:#91a08e;text-align:center;margin-top:34px;line-height:1.7}.nowrap{white-space:nowrap}.mobile-brand{display:none}.text-right{text-align:right}
@media(max-width:1100px){.sidebar{width:205px}.app-main{margin-left:205px}.content{padding:28px 24px}.topbar{padding:18px 24px}.split{grid-template-columns:minmax(0,1fr) 280px}.stat{padding:18px}.stats{gap:10px}.users-grid{grid-template-columns:1fr}.toolbar select{max-width:180px}}
@media(max-width:800px){.sidebar{position:static;width:100%;padding:14px 18px;flex-direction:row;align-items:center;flex-wrap:wrap;gap:6px;border-bottom:1px solid var(--line)}.sidebar .logo-crop{width:105px;margin:0 18px 0 0}.brand-caption,.nav-label,.sidebar-bottom{display:none}.sidebar nav{display:flex;gap:3px;flex-wrap:wrap}.nav-link{font-size:14px;padding:8px 10px;margin:0}.nav-symbol{font-size:15px;width:auto}.app-main{margin:0}.topbar{padding:12px 20px}.content{padding:26px 18px}.page-heading{align-items:flex-start}.page-heading h1{font-size:27px}.stats{grid-template-columns:repeat(2,1fr)}.split,.report-grid{grid-template-columns:1fr}.split>aside{order:-1}.form-row{grid-template-columns:1fr;gap:0}.panel-pad{padding:20px}.login-brand{display:none}.login-card{grid-template-columns:1fr;max-width:440px}.login-form{padding:32px 26px}.mobile-brand{display:block;margin-bottom:26px}.mobile-brand .logo-crop{max-width:220px;margin:auto}.mobile-brand p{text-align:center;font-size:20px;margin-top:8px}.account-name{max-width:140px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.topbar-label{max-width:130px}.ticket-intro{padding:20px}.toolbar{padding:16px}.panel-head{padding:20px}.btn{white-space:nowrap}.page-heading>.btn{font-size:14px;padding:9px 12px}td,th{padding-left:16px;padding-right:16px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important}}
/* Lectura cómoda y gráficas locales, sin dependencias externas. */
:root{--muted:#637168}h3{font-size:19px}.nav-link{font-size:16px}.sidebar{width:250px;padding:26px 18px}.app-main{margin-left:250px}.brand-caption{margin-bottom:26px}.stat-label{font-size:15px}.stat small{font-size:13px}.badge{white-space:normal;line-height:1.4}.split{grid-template-columns:minmax(0,1fr) 350px}.stat{min-width:0}.login-intro{font-size:18px!important}.login-card{width:960px}.login-form{padding:48px 40px}.login-footer{color:#65756b}.message-heading{flex-wrap:wrap}.detail-row strong{overflow-wrap:anywhere;min-width:0}.timeline small{font-size:13px}

.charts-section{margin:0 0 28px}.charts-heading{display:flex;justify-content:space-between;gap:18px;align-items:center;margin-bottom:18px}.charts-heading h2{margin-top:6px}.charts-heading>p{text-align:right;font-size:14px;color:var(--muted)}.charts-heading small{font-size:13px}.charts-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.chart-caption{color:var(--muted);font-size:14px;margin:8px 0 18px;line-height:1.6}.chart-evolution{grid-column:1/-1}.donut-layout{display:flex;gap:20px;align-items:center}.donut-wrap{position:relative;flex:0 0 160px}.donut-wrap svg{display:block;width:100%}.donut-total{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;flex-direction:column;pointer-events:none}.donut-total strong{font-size:30px;line-height:1.2;font-family:Manrope,sans-serif}.donut-total span{font-size:14px;color:var(--muted)}.chart-legend{padding:0;margin:0;list-style:none;flex:1;min-width:0}.chart-legend li{display:flex;gap:8px;align-items:center;font-size:13px;margin:8px 0}.chart-legend li span{flex:1}.chart-legend i{flex:0 0 10px;width:10px;height:10px;border-radius:3px}.chart-legend.inline{display:flex;gap:24px;margin-bottom:12px}.chart-scroll{overflow-x:auto}.evolution-svg{display:block;width:100%;min-width:560px}.chart-axis{font-family:'DM Sans',system-ui,sans-serif;font-size:14px;fill:#637168}.chart-data{margin-top:12px;font-size:14px}.chart-data summary{cursor:pointer;color:var(--green);padding:8px 0}.chart-empty{color:var(--muted);padding:40px 0;font-size:16px}.bar-track{height:10px}.bar-fill{background:linear-gradient(90deg,#307c1d,#9bbd76)}
@media(max-width:1200px){.split{grid-template-columns:1fr}.split>aside{order:-1}.donut-layout{flex-direction:column;align-items:stretch}.donut-wrap{width:160px;flex:auto;align-self:center}}
@media(max-width:800px){.sidebar{width:100%;padding:14px 18px}.app-main{margin:0}.nav-link{font-size:14px}.charts-grid{grid-template-columns:1fr}.charts-heading{align-items:flex-start;flex-direction:column}.charts-heading>p{text-align:left}.donut-layout{flex-direction:row;align-items:center}.donut-wrap{flex:0 0 135px;width:135px}.chart-legend li{font-size:13px}.chart-evolution{grid-column:auto}.login-form{padding:32px 26px}.page-heading{flex-wrap:wrap}.stats{gap:12px}.content{padding:26px 16px}.message-list{padding:18px}.stat-label{font-size:14px}.stat small{font-size:13px}.login-footer{font-size:13px}}
@media(max-width:420px){.donut-layout{flex-direction:column;align-items:stretch}.donut-wrap{width:160px;flex:auto}.stats{grid-template-columns:1fr 1fr}.stat{padding:16px}.chart-legend li{font-size:14px}.toolbar select{max-width:100%;width:100%}.form-actions{flex-wrap:wrap}.chart-data td,.chart-data th{padding:12px}}

/* Preferencia de tema guardada por navegador. */
html{color-scheme:light}.login-page,.login-background{background:#e5eee1}.login-background{background:radial-gradient(ellipse at 15% 20%,#eff5e9,transparent 65%),linear-gradient(135deg,#dce9d5,#edf3e8)}.theme-toggle{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:9px 12px;border:1px solid var(--line);border-radius:12px;color:var(--ink);background:var(--white);font-size:14px;white-space:nowrap}.theme-toggle:hover{border-color:var(--green)}.theme-toggle [data-theme-icon]{font-size:18px;line-height:1}.login-theme-toggle{position:absolute;top:20px;right:24px;z-index:2}.login-page{padding-top:80px;padding-bottom:40px}
html[data-theme=dark]{color-scheme:dark;--paper:#101b17;--ink:#e1eee5;--muted:#adbdaf;--line:#354a3d;--white:#1b2b23;--green:#9acb7c;--forest:#254c3b}
[data-theme=dark] .sidebar{background:#17261f}[data-theme=dark] .nav-link{color:#bacdbc}[data-theme=dark] .nav-link.active{background:#315e46;color:#f0f8ef}[data-theme=dark] .nav-link:hover:not(.active){background:#243a2c}[data-theme=dark] .brand-caption,[data-theme=dark] .sidebar-bottom,[data-theme=dark] .nav-label{color:#b2c6ad}[data-theme=dark] .sidebar-bottom{border-color:var(--line)}[data-theme=dark] .topbar{background:#17261f}[data-theme=dark] .panel,[data-theme=dark] .stat,[data-theme=dark] .login-card{background:var(--white)}[data-theme=dark] .stat.dark{background:#315940}[data-theme=dark] .stat.dark small,[data-theme=dark] .stat.dark .stat-label{color:#d1e7c8}[data-theme=dark] .toolbar,[data-theme=dark] th{background:#1e3026}[data-theme=dark] th{color:#b8ceb9}[data-theme=dark] td{border-color:#2a4032}[data-theme=dark] .input,[data-theme=dark] input:not([type=checkbox]):not([type=radio]),[data-theme=dark] select,[data-theme=dark] textarea{background:#14231b;border-color:#47614d;color:var(--ink)}[data-theme=dark] input::placeholder,[data-theme=dark] textarea::placeholder{color:#98ac9c}[data-theme=dark] .btn{background:#47773c;color:#fff}[data-theme=dark] .btn:hover{background:#588d49}[data-theme=dark] .btn-light,[data-theme=dark] .attachment{background:#22382a;color:var(--ink);border-color:var(--line)}[data-theme=dark] .badge{background:#314c2b;color:#d1e6bf}[data-theme=dark] .badge-new,[data-theme=dark] .badge-assigned{background:#293f50;color:#c0d9e9}[data-theme=dark] .badge-waiting{background:#51472a;color:#f2da95}[data-theme=dark] .badge-resolved{background:#244c40;color:#aae2c9}[data-theme=dark] .badge-closed{background:#3a4239;color:#d1dbcb}[data-theme=dark] .priority-high{color:#f2b18e}[data-theme=dark] .priority-medium{color:#e2ce90}[data-theme=dark] .priority{color:#c0d1bd}[data-theme=dark] .priority-high{color:#f2b18e}[data-theme=dark] .priority-medium{color:#e2ce90}[data-theme=dark] .alert{background:#2a4529;color:#d4eacb}[data-theme=dark] .alert-error,[data-theme=dark] .btn-danger{background:#4a3029;color:#ffcab3}[data-theme=dark] .message-box{background:#203329;border-color:#354d3c}[data-theme=dark] .message.admin .message-box,[data-theme=dark] .solution{background:#2b4329;border-color:#425b37}[data-theme=dark] .message-kind{color:#bbdba7}[data-theme=dark] .avatar{background:#395936;color:#d6eec7}[data-theme=dark] .guidance{background:#294b39}[data-theme=dark] .bar-track{background:#334b37}[data-theme=dark] .chart-axis{fill:#bed0c0}[data-theme=dark] svg line[stroke='#e3e8df']{stroke:#425b49}[data-theme=dark] svg circle[stroke='#edf1e8']{stroke:#334b37}[data-theme=dark] svg rect[fill='#173f35'],[data-theme=dark] svg circle[stroke='#173f35']{fill:#87b69a}[data-theme=dark] svg circle[stroke='#173f35']{fill:none;stroke:#87b69a}[data-theme=dark] .chart-legend i[style*='#173f35']{background:#87b69a!important}[data-theme=dark] .footer-note,[data-theme=dark] .login-footer{color:#aebfad}[data-theme=dark] .logo-crop{mix-blend-mode:screen}[data-theme=dark] .logo-crop img{filter:invert(1) hue-rotate(180deg)}[data-theme=dark] .login-page,[data-theme=dark] .login-background{background:#15271d}[data-theme=dark] .login-background{background:radial-gradient(ellipse at 15% 20%,#233c28,transparent 65%),linear-gradient(135deg,#182f20,#12231a)}[data-theme=dark] .login-brand{background:linear-gradient(145deg,#2d4a31,#203a27)}[data-theme=dark] .login-brand .description,[data-theme=dark] .login-intro{color:#bccfbc}[data-theme=dark] .login-form .btn{background:#47773c}[data-theme=dark] .login-brand:before{border-color:#87ab6b44;box-shadow:none}
@media(max-width:800px){.topbar{flex-wrap:wrap}.topbar-label{max-width:none;width:100%}.account{flex-wrap:wrap;width:100%}.account .theme-toggle{margin-left:auto;order:2}.account>form{order:3}.login-theme-toggle{right:16px;top:16px}.login-page{padding-top:80px}.sidebar nav{flex:1 1 100%}}